UPRAISER
Privacy Policy
UPRAISER Agency LLP (trading as “UPRAISER”) is the data controller and is responsible for Your personal data (referred to as “we”, “us” or “our” in this privacy notice).
If You have any questions about this privacy notice, including any request to exercise Your legal rights, please contact us using the details below.
Contact Details
Our full details are:
- Full name of legal entity: UPRAISER Agency LLP (trading as UPRAISER)
- Email address: info@upraiser.co.uk
- Postal address: 128 City Road, London EC1V 2NX, United Kingdom
- Website: https://upraiser.co.uk
- ICO registration reference number: ZC000436
You have the right to make a complaint at any time to the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues (ico.org.uk). We would, however, appreciate the chance to deal with Your concerns before You approach the ICO - please contact us in the first instance.
Privacy Notice - For Website Visitors and Prospective Clients
Introduction
UPRAISER takes Your privacy seriously. This Privacy Notice sets out Your rights and explains how we handle personal data when You visit our website or contact us.
Our personal data handling practices are designed to comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
If You need more information, please contact: info@upraiser.co.uk.
What information do we collect?
We collect and process personal data about You when You interact with our website or contact us. This may include:
Information You provide directly
- Your name;
- Your work email address;
- Your company name;
- Your message and any other information You choose to include;
- Your selected business vertical or enquiry type (if submitted via our contact form);
- any information You include in emails sent to us (including career enquiries).
Information collected automatically
- technical data about the device and browser You use to access our website;
- IP address and approximate location (derived from IP);
- date and time of access;
- pages viewed and referral source;
- theme preference stored locally in Your browser (
localStorage, key:upraiser-theme).
We do not currently use advertising cookies or third-party analytics platforms (such as Google Analytics) on this website.
How do we use this information and what is the legal basis?
We process personal data for the following purposes:
| Purpose | Legal basis (UK GDPR) |
|---|---|
| Responding to Your enquiry submitted via our contact form or email | Contract (steps prior to entering a contract) and/or Legitimate interests (running our business and communicating with prospective clients) |
| Following up on B2B enquiries where relevant to our services | Legitimate interests (developing our business and maintaining client relationships) |
| Processing career-related emails sent to us | Legitimate interests (recruitment) and/or Contract (employment steps) |
| Operating, securing, and improving our website | Legitimate interests (ensuring our site works correctly and is secure) |
| Complying with legal and regulatory obligations | Legal obligation |
Where we rely on legitimate interests, we have considered that our interests are not overridden by Your rights. You may object to processing based on legitimate interests (see “Your rights” below).
We will not send You electronic direct marketing unless You have given consent or we are permitted to do so under applicable law. If You ask us not to contact You for marketing purposes, we will respect that request.
With whom and where do we share Your personal data?
We may share personal data with:
-
Service providers who process data on our behalf, including:
- Web3Forms - to deliver and route contact form submissions;
- Vercel Inc. - website hosting and content delivery;
- Email and IT providers - to communicate with You and store correspondence.
- Professional advisers (e.g. lawyers, accountants) where necessary.
- Authorities if required by law or to protect our legal rights.
Personal data may be processed or stored outside the United Kingdom. Where this occurs, we ensure appropriate safeguards are in place (such as UK adequacy regulations, Standard Contractual Clauses, or equivalent mechanisms).
We do not sell Your personal data.
How long will we keep Your personal data?
We keep personal data only for as long as necessary for the purposes set out in this notice.
- Contact form and general enquiries: up to 12 months from the date of Your last communication with us, unless a longer period is required (e.g. ongoing commercial discussions or legal obligations).
- Career enquiries: up to 12 months from receipt, unless You become an employee or ask us to retain Your details longer.
- Server logs: typically up to 90 days, unless needed for security investigations.
When data is no longer required, we delete or anonymise it.
Where is Your data stored?
Data may be stored in the United Kingdom, the European Economic Area, the United States, or other countries where our service providers operate. Further information about safeguards may be obtained by contacting info@upraiser.co.uk.
What are Your rights?
Under UK data protection law, You may have the right to:
- Access - request a copy of personal data we hold about You.
- Rectification - ask us to correct inaccurate or incomplete data.
- Erasure - ask us to delete Your data in certain circumstances.
- Restriction - ask us to restrict processing in certain circumstances.
- Object - object to processing based on legitimate interests (including direct marketing).
- Data portability - receive certain data in a structured, machine-readable format where processing is automated and based on consent or contract.
- Withdraw consent - where processing is based on consent.
To exercise any of these rights, email info@upraiser.co.uk. We may need to verify Your identity before responding.
Privacy Notice - For Job Applicants
Introduction
This section applies if You apply for a role with UPRAISER by email or other direct communication. Unless we tell You otherwise, UPRAISER Agency LLP is the data controller for recruitment-related personal data.
What information do we collect?
We may process:
- Your name, email address, and phone number;
- Your CV, cover letter, and employment history;
- references and interview notes (if applicable);
- right-to-work and other information required for recruitment (where relevant).
Legal basis and use
We process this data to assess Your application, communicate with You about the recruitment process, comply with legal obligations, and prevent fraud and protect our legal rights.
Legal basis: legitimate interests, legal obligation, and (if You become an employee) contract.
Retention
We retain recruitment data for up to 12 months from the date we receive it, unless You ask us to keep it longer or You are hired (in which case a separate employee privacy notice would apply).
Your rights
You have the same rights as set out in “What are Your rights?” above. Contact: info@upraiser.co.uk.
Cookie & Similar Technologies Policy
What we use
Our website uses minimal technologies:
| Technology | Purpose | Type |
|---|---|---|
localStorage (upraiser-theme) |
Remembers Your light/dark theme preference | Strictly functional - stored on Your device, not sent to us |
| Essential hosting/session data | Security and delivery of the website | Processed by our host (Vercel) |
We do not currently set non-essential marketing or analytics cookies.
Your choices
You can clear localStorage and cookies via Your browser settings. Declining or clearing storage may
reset Your theme preference but will not block access to the site.
If we introduce analytics or marketing cookies in future, we will update this notice and, where required, request Your consent before doing so.
This notice is provided for transparency on upraiser.co.uk. It is not legal advice. Commercial terms for client services are set out in separate agreements (including insertion orders where applicable).